Refund Policy

Last updated: June 11, 2026

At Social Snitch, your satisfaction matters. This policy explains when and how you can receive a refund for your subscription.

1. Our 7-Day Money-Back Guarantee

We stand behind our product. If you're not satisfied within the first 7 days of your paid subscription, we'll issue a full refund — no questions asked.

This guarantee applies to first-time subscribers only and covers the most recent charge on your account.

2. How to Request a Refund

To request a refund, contact our support team within 7 days of your initial charge:

Email: support@socialsnitch.ai
Subject line: "Refund Request – [your account email]"
Response time: We'll respond within 1 business day

Refunds are processed back to the original payment method and typically appear within 5–10 business days depending on your bank.

3. Subscription Cancellation

You can cancel your subscription at any time from your account billing settings. Cancellation stops future charges immediately.

Cancellations do not automatically trigger a refund for the current billing period — please contact support within the 7-day guarantee window if you'd like a refund.

4. What's Not Covered

The following situations are not eligible for a refund:

Requests made more than 7 days after the initial charge
Renewals after the first billing period
Accounts found to be in violation of our Terms of Service
Partial-month usage refunds after the guarantee window

5. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of Social Snitch after changes constitutes your acceptance of the revised policy.

Questions?

Email us at: support@socialsnitch.ai